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Generosity is the habit of giving freely without expecting anything in return. It can involve offering time, assets or talents to aid someone in need. Often equated with charity as a virtue, generosity is widely accepted in society as a desirable trait.
Generosity is condition of the heart and a reflection of your business
Being generous comes in many forms and varies from individual to individual or business to business. However, have you thought about what being generous from a business standpoint says to the community in which you reside? Furthermore, have you thought about the implications of not being generous?
The impact may be higher than what you initially believe.
Let’s use an example: I deliver a pizza for $11.56 to your place of business. You the owner or employee gives me exact change for the order along with no reply of gratitude or a simple “Thank you”.
Initial response, I would never do business with a business that doesn’t appreciate the simple task that other people perform for them. Secondly, if you the owner/employee do not offer a tip, which speaks volume that you do not care about people as individuals. Therefore, you are probably not a client-centered business. This leads to the begging question of: Why would I be interested in investing in your business if you aren’t willing to invest in me?
However, in comparison, you offer a tip and a thank you. Immediately the roles are reverse. I think to myself. This is an establishment that I would be interested in working with because they care about me, in addition, they would care about you too.
Finally thoughts, if you are business, you should generous with your monies and offer gratuity in the simplest form to those that walk through your doors. In short, if you are generous, you may gain another client that will produce more profit than you could have ever imagined from a $3.00 tip.
Thank you for reading 🙂
Steven Ortman, Jr.
Ortman Photography & Design